The resulting flow charts are intended to visually depict the details of business activities and their flow in an organization, making traditional text-based procedures a thing of the past. Given this, it’s strange to understand why so many are overlooking something so essential to remain competitive in these difficult times.īPM is often confused with BPMN (Business Process Model and Notation) which is a graphical method of representing business processes within a business process diagram and is historically known as the ‘de facto’ format for documenting business processes.īPMN was developed as an international ‘language’ for describing business processes, it provides a complex and complete set of symbols and codes to define and describe procedures in a business environment. And Gartner’s Leaders toolkit: Business Process Management states that 80% of business respondents feel process management value is higher than ERP, CRM or SCM to achieve an increased competitive advantage. The State of Business Process Management recently reported that 65% of organizations agreed that BMP had improved their efficiency, versatility, and customer satisfaction. While this is not an uncommon acronym or business practice, many enterprise-sized organizations are still not leveraging the increased visibility and control that BPM practices can deliver that differentiates them from their competitors. A healthy BPM approach engages teams in the pursuit of operational excellence and fosters a culture of continuous improvement. BPM is the common acronym for Business Process Management (BPM) and describes the method of capturing, understanding, and improving the way your business provides products and services to your customers.
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